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File upload: Attach legal documentation showing the legal company name and company address.Justification about why you want the wire transfer payment option instead of a credit card:.Company Address (as registered under VAT or Government Website):.Company Name (as registered under VAT or Government Website):.Account Admins Live ID (or Org ID) (should be company domain):.Order ID (requesting for invoice option):.Enter the following information in the Details box, and then select Next.Select Switch to Pay by Invoice as the Problem subtype.The problem type is the support request subcategory. Select the subscription for which you want to pay by wire transfer, select a support plan, and then select Next. The issue type is the support request category. Sign in to the Azure portal to submit a support request.If your request is approved, you can switch to pay by wire transfer in the Azure portal. ![]() ![]() If you're not automatically approved, you can submit a request to Azure support to approve payment by wire transfer. Currently, only customers in the United States can get automatically approved to change their payment method to wire transfer. Users in all regions can submit a request to pay by wire transfer through support. Submit a request to set up pay by wire transfer If you've been approved, on the Payment methods page under Other payment methods, to the right of Wire transfer, select the ellipsis (.If the request couldn't be processed or if you're not approved, you need to follow the steps in the next Submit a request to set up pay by wire transfer section.Enter your Company name and then select Save. If you're automatically approved, the page shows a message stating that you've been approved to pay by wire transfer.On the Pay by wire transfer page, you see a message stating that you can request to use wire transfer instead of automatic payment using a credit or debit card.On the Payment methods page, select Pay by wire transfer.In the left menu, select Payment methods.Navigate to Subscriptions and then select the one that you want to set up wire transfer for.If you are not in the United States, you must Submit a request to set up pay by wire transfer to change your payment method. Support for other regions is being evaluated. If your check was sent to the wrong address, we recommend placing a stop payment on the check and sending a new one out.įor questions about Hudl Shop orders, visit this page.Currently only customers in the United States can get automatically approved to change their payment method to wire transfer. I think we sent our check to the wrong address. Be sure to include the invoice number in your email! Then, our team will handle it from there. ![]() No problem! Please contact us at with your request(s). Please allow 7-10 business days for your check to arrive via mail and be applied. Email with the check number and amount, we’ll take care of the rest. Yes! While we can’t necessarily track where it’s at in the mail, we can see if we’ve received it yet or not. Can I check the status of a check we sent in the mail? Then, please reach out to our Support team for further assistance. Please reach out to your bookkeeper to find out the check number, the date the check was sent, and to confirm the address it was sent to. If your invoice is still under the unpaid section of the billing and orders page in your account, we have not received your payment. Our Support team can also provide invoices if necessary, contact us at to request an invoice. ![]() If you are a team admin, you can view all invoices on the billing and orders page. Contact us at to request this date be updated. Our billing team can update the invoice created date upon request. We need the invoice created date changed on our invoice How do we go about that? This can be emailed to Once we have the updated form, we’ll generate a new invoice excluding tax. Why is there tax included in our total? We are a tax exempt organization? You can view the status of your invoice on the billing and orders page. Your Hudl account will go on hold if your invoice is outstanding. No sweat! You can submit a purchase order to extend your access 30 days while payment processes on your end. FAQs We didn’t know our bill was due, and now our account is on hold.
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